If you have opted for a Meet Up Collection, you will be notified via SMS to arrange an appointment for collection. .
Any customer who do not turn up for the meetup last minute will be blacklisted from our website for future purchased item will be confiscated.
- All parcels will be dispatched within the next working days after payment has been verified
Delivery is FREE for orders above $59 There will be a delivery charge of $10 for orders below $59.
There will be an additional surcharge of $10 for deliveries within the CBD areas & Sentosa.
-We are currently using NinjaVan/ Courier Express for our delivery to prevent from any delay of the items.
NON-EXCHANGEABLE / NON-REFUNDABLE POLICY:
- Strictly no exchange/refunds will be entertained due to colour differences. Do give allowance to some differences in colours/shades due to lightings and differences in screen resolutions.
-If you have received an item with a defect or a wrong item, please email us immediately email@example.com We will do an exchange if the item of your choice is sold out, otherwise, we would do a full refund back to you. Defected goods must be returned within 7 days from the original date of purchase.
- Returned item must be brand new/in the original state, otherwise an exchange/refund will be ignored and returned item will be sent back within 3 working days via normal mail.
- For case-basis exchange/refund, no refunds will be made for products that are still available
GRABAPAW reserves the right to amend our Terms & Conditions without prior notice.
Items with a [B.O] in front of the Item Name is a Backorder item. Please take note of the Backorder Arrival Date 2-3weeks from the date that you have send in your orders.
Please do not hesitate to contact us at firstname.lastname@example.org if you have any questions.